Solutions

Account Retention & Growth

Repeat customers form the backbone of profitable growth. Our Account Retention & Growth Program pinpoints the exact steps needed to keep current clients happy, foster stronger relationships, and boost lifetime value.

By systematically enhancing communication, trust, and strategic collaboration, we transform routine orders into long-term partnerships. The focus shifts from short-term transactions to continuous value exchange and up-sell/cross-sell possibilities.

Weaving Sustainable Growth from Loom to Label

Proactive Customer Care

Regular check-ins, thoughtful feedback loops, and personalised touchpoints help maintain close relationships and detect issues early.

Value-Driven Upselling

We craft tailored upgrade or cross-sell offerings that genuinely benefit clients, increasing revenue without undermining trust.

Long-Term Partnerships

Collaborative planning and shared objectives cultivate loyalty, making your company integral to your clients’ ongoing success.

“We’ve been able to see a growth of approx. 50-100 new qualified contacts per month.”
Marco Stefaneli
Head of Marketing and Sales

Let's WORK TOGETHER

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Resources for

Account Retention & Growth

On INQOVA's "Annual Discovery Project" - Authentic Marketing Comes From Within
This article uncovers how a small exercise can change everything for personal development, company culture and marketing within any organisation.
Manufacturing the Denim Experience
Where do leading companies—whether they sell to consumers or businesses— find the next competitive edge? Read on to find out.
Content to Customers: A Manufacturer's Guide To B2B Digital Marketing In 2021 (Part I)
Digital marketing goes beyond social media. Small, consistent tweaks enhance user experience and boost organic search performance over time. Learn more in this article.
Manufacturing in a post-COVID world: A case for digital showrooms
How a digital showroom can act as the digital and interactive sales tool that allows mills to present fabrics to buyers, all without travel and in-person meetings
Making your supply chain more effective and sustainable with technology
INQOVA attended the Kingpins Show in Amsterdam to explore how technology can reduce costs and fabric waste by improving communication between denim mills and customers.
How to grow your business: CRM for textile manufacturers
The textile industry saw a 45% decline in orders in Europe alone this year due to the Coronavirus. You may be considering going digital.